PRIVACY POLICY

Who we are

This website is operated by Victory Digital Print Solutions LLC (“Victory”, “we”), Al Qusais Industrial Area 1, Dubai, United Arab Emirates. Contact: info@victorydigitalme.com, +971 4 262 7410.

What we collect

• Enquiry details you send us by phone, WhatsApp or email, such as your name, company, phone number, email address, project location, photos and project details.
• Website usage data, only if you accept analytics cookies: pages viewed, approximate location (city level), device and browser type, and how you arrived, collected through Google Analytics 4.
• Technical logs kept by our hosting provider for security, such as IP address and request time.

How we use it

• To reply to your enquiry, prepare quotes, deliver and install your project, and provide after-sales support.
• To understand which pages help visitors so we can improve the website.
• To meet legal, accounting and tax obligations in the UAE.

We do not sell your personal data.

Legal basis

We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, on the basis of your consent, the steps needed to provide a quote or contract you request, and our legal obligations.

Cookies and analytics

Analytics cookies are off until you choose “Accept” on the cookie notice. If you decline, no analytics cookies are set. You can change your choice at any time by clearing this site's data in your browser. Google Analytics data is processed by Google; see Google's privacy policy.

Sharing

We share data only with service providers who help us run our business (for example hosting, email, WhatsApp and analytics providers), with installers or suppliers where needed to deliver your project, and with authorities where the law requires it. Some providers may process data outside the UAE with appropriate safeguards.

How long we keep it

We keep enquiry and project records for as long as needed to serve you and to meet UAE record-keeping requirements, then delete or anonymise them. Analytics data is kept for up to 14 months.

Your rights

You can ask to access, correct or delete your personal data, to restrict or object to processing, or to withdraw consent. Email info@victorydigitalme.com and we will respond within a reasonable time.

Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure.

Changes

We may update this policy. The effective date above shows when it last changed.